Is there a way to REPORT a mercury insurance agent to headquarters?

Is there a way to REPORT a mercury insurance agent to headquarters?

This guy has been giving me nothing but trouble. And I'-m sick of dealing with him and him taking me for a ride. He'-s stalling and will not send me the papers to cancel my auto insurance., etc. There'-s more to the story but I want to cancel it, but he'-s stalling so that I do have to.

StephenWeinstein

Cancel directly with Mercury, not with the agent.

Rachel

speak with his supervisor. or ask to speak to someone higher up.try going on their webpage too if they have one.

MSAD

Go into his office and cancel your policy. Usually a secretary can do that if the agent is not there. Usually you get better service when you deal with someone in person.Or...when the policy comes up for renewal - don't pay it. It will cancel on its own for non-payment. Just make sure you have another policy with another company in place.If it's really that bad - file a complaint with your states insurance department.

Curious

Yes. Go to the company's website and get their head office address and phone number. Write a letter with all of your complaints, stating that you want to cancel. Send a copy (cc) to your agent as well. If there is a customer relations number, call them to ensure you have the right address and ask if there is a customer relations manager that you can cc as well. State in the letter that you expect an answer by some suitable date (e.g. one week after receipt of the letter) and that you will follow up with a phone call directly to head office, as your agent has not been professional or responsive.Make sure your letter is well-formatted (check Word for templates) and spell-checked. Be clear and succinct and it will have a very strong impact.

mbrcatz

You can file your complaint directly with Mercury, AND with your state insurance department website. Send him a letter, in writing, stating the date you want the policy cancelled - certified, return receipt. Keep a copy of the letter. And send a copy, with the proof of receipt, to your state insurance department.Source(s):agent, 21+ years

Ask

insurance

Popular Q&A

What is the most popular and best auto insurance broker in NYC? Any recommendations? What is the advantage?
You will eventually find the answer by yourself. You should research patiently, and get quotes from different insurers -take your time. A used car, and a clean driving record will definitively help you have lower rates. I had to do a lot of research and estimates because my old car broke, so...

What to do if after a minor accident if your auto insurance rate is higher?
No, there is no negotiating. Each company files their mathematical formula for calculating rates (including the factor they use for accidents) with the state and it is carved in stone.However, every company has its own mathematical formula, so it might pay to shop around.Source(s):Claims adjuster

What happens if I get in an auto accident if I have my insurance policy from another state?
I disagree. Arkansas law applies. You need to report address change and get a new agent in your new location. If you have moved within the last 30 days you are OK, if longer you are not. You are making a big no-no with the insurer. According to your policy, you are required to be truthful...

What do you think are the most annoying commercials out there?
I hate hearing the one that describe the side effects of the drugs they want everyone to ask for like you want them so bad because of the side effects. Are we that stupid?They think we are all morons!! NOTSource(s):Camille

If I report an auto insurance claim under my comprehensive, does it count against me?
It depends on the state you are in. That is what was told to me by an insurance adjuster in Missouri when I had a table fall into the door of my truck when I was unloading it.Comprehensive coverage is to cover accidental damage not related to a collision such as fire, hail, theft, falling objects...