Progressive or AigDirect Auto Insurance?

Progressive or AigDirect Auto Insurance?

I'-m thinking about switching my auto insurace. Both of these companies gave me a quote that was about the same. Is one better than the other? or are they about the same?

Sue

I personally would use Progressive. Their website is excellent & they have good customer service. You can use an agent if you want, sometimes at the same or better premium, you have to get quotes both ways to find out. I have found that AIG is SO HUGE, one hand doesn't know what the other hand is doing. We had them as a company when we purchased another agency & they were horrible. When we called we could literally be on hold with them for a half an hour or MORE waiting & waiting & sometimes would get hung up on, the customer service people didn't give correct answers or diidn't know the answer so the call was a waste of time. Their website for agents stunk. They couldn't, no matter how many times we asked (at least 4 or 5), get our agency name & address correct (not rocket science), they would get it correct for one policy & the next one would be wrong. What a nightmare. We couldn't WAIT to get rid of them. Also, we have some assigned risk policies with them. One of our clients made a cash payment to our office, we immediately sent out an agency check to them, to the address they requested we send the check, the check was cashed BY THEM and they said they never recieved it. We sent them the copy of the front & back of the check & said that the check was not cashed by the auto insurance department (who knows what dept it went to - EVEN THOUGH THE CHECK WAS CASHED BY AIG!!!) so therefore, we had to send them another check, they did honor the original date at least, but we as an agency had to eat the premium, nice huh?At least our insured had us to back them up & they didn't lose the money, if they sent their check directly to the company, they would have been out the money.All else being equal, I would go to Progressive.Source(s):Insurance agent

Queen

I would suggest AIG. i have had a LOT of complaints on Progressive and have local body shops that won't even deal with Progressive at all. BIG red flag!Source(s):agent

suzycrmchz

Progressive is AWFUL. Body shops around here won't deal with them. I personally know of three people that have dropped them (not including myself!). Their customer service was horrible. They refused to fix my daughters windshield and a bird hit it and they said she had to pay her $500 deductable - (only cost $300 to replace.) When I dropped them they continues to charge me for that last month and now say I never dropped them so it's on my credit report. THEY SUCK!!!!!!! ANYTHING but Progressive I say!

oklatom

Having used both, Progressive. Mine is a million dollar commercial policy. And there are several entities that need to be kept up to date to keep my business going. Progressive knows who, where, which form, and why, and sends what is needed before they ask for it. AIG didn't.Just one example, the state of Oklahoma has a form they use to show proof of insurance, and you must use their form or your business license is withheld. AIG used their own form.I faxed them a copy of the form the state required, and told them they had to use the state form. They used their own form again.I called them, and told them they had to use the form supplied by the state. They used their own form again.I called them again. They argued with me that THEIR form was better and the state didn't dictate their business practices. Progressive sent the right form and helped me to get a refund for the unused part of my policy from AIG.

Naterz

ProgressiveExcellent Customer Service

Ask

insurance

Popular Q&A

Moped law???
NJ Moped laws are you be at least 15 years old to get a moped permit. After you pass a written test. you can drive during daylight hours only. After you pass a road test you get a permanent moped license. Any one that has an automobile license can drive a moped with no special license. You...

How to find out which auto insurance I had 10 years ago?
sounds like the statue of limitations has passed/usually 2 years on this no more than 3/talk to a lawyer first/dmv may have the insurance company/also check with your current ins company to see if they can help /on the limit law and the ins trace/also look in the glove box/lot of people have...

How do I get an auto insurance license?
www.chevroletvolt.com. the license is for an electric car provided for by idea of it being more safe than combustible oil based ones. true you might fry if electricals go haywire but you will not burn or get blown up in your car.Source(s):national geographic www.chevroletvolt.com national...

What is the best insurance company for a young male(18yearold) driver from Toronto, canada?
It would be best if you add yourself as a driver to your parents policy since this way your insurance premium will be low. Compare auto insurance quotes online and also call the agents. Try TD or state farm- since they normally provide good quotes.

Where do I go to get medi-cal to sign off on a 3rd party check from auto insurance company for car accident ?
That's because you can't get it signed off. You can't cash that check. The POINT of Medi-Cal being listed, is that THEY get the money for their medical bills reimbursed.You *might* be able to get the adjuster to reissue the check, one to you for your share, one to Medi-Cal for their share...